London Eye Standard Entry & River Cruise Tickets

London Eye Standard Entry & River Cruise Tickets

- 31 Mar 2024

About London Eye Standard Entry & River Cruise

At the heart of the city, the unique and award winning sightseeing cruise dominates the river. Ditch dry land and hop aboard The London Eye River Cruise, which takes you on a tour of the city’s most popular riverside landmarks from the perspective of our famous river.

The expert guides on board know exactly how to keep visitors entertained whilst bringing the city to life. From fun facts about the Millennium bridge and Harry Potter to the history of the Houses of Parliament and many more landmarks. The commentary gives guests the facts and laughs to create a unique experience.

Here's what is included: · Award winning 40-minute sightseeing cruise · Live audio commentary is available in 9 different languages – English, French, German, Spanish, Dutch Italian, Russian, Japanese and Mandarin · The price includes a flight on The London Eye · Suitable in all weathers due to covered and sun deck seating · Accessible for wheelchair users · The London Eye River Cruise departs from the pier next to the London Eye.

Opening Times & Itinerary

The London Eye River Cruise operates daily. First cruise departs at 10:45am and the last cruise departures vary throughout the year.

The London Eye River Cruise will not be in operation from the 9th January 2023 - 29th January 2023 and 25th December 2023.

The London Eye is open daily from 11am until 6pm

From the 1st April 2023, The London Eye will be open from 10am until 8:30pm during weekends and during Easter and Summer school holidays.

Admission Information

Please present your e-tickets upon arrival to be scanned.

The timeslot booked is for the River Cruise. Go to the London Eye Pier (boarding point 2) 15 minutes prior to your cruise time.

Before you visit, please choose your standard experience visit date and a time for a seamless experience. To do this, please click here to log in. To login, please enter your Merlin order reference number found on your e-ticket and the last 4 digits of your ticket barcode.

Important Information

E-tickets are valid for the time and date stated.

Bookings are 100% Non-Exchangeable and Non-Refundable.

With all COVID-19 restrictions ending in England on 24 Feb 2022, our priority is to continue to offer the best possible experience to our guests whilst ensuring we also look after our staff. We continue to have hygiene and safety measures in place throughout our attractions, including enhanced cleaning, hand sanitiser and increased ventilation. In our indoor attractions, key walkways or busier areas, guests may still see signage stating ‘Face Coverings Recommended’ which is in line with public health guidance. Those staff who may wish to continue wearing a face covering whilst working have the option to do so. If you or your party display any symptoms of COVID-19 or have tested positive, we ask that you do not visit.

Disabled Access Disabled Guests should purchase their standard ticket price. The accompanying carer will be free of charge and their ticket will be issued on site at the attraction upon presentation of proof of disability. Unfortunately, mobility scooters are not able to be admitted at this attraction.

River Cruise: Wheelchair Access and Restrictions: Wheelchair users and guests with limited mobility are able to get on and off the London Eye River Cruise. A boarding ramp is used to transition from the pier to the boat and a lift services both the upper deck and lower saloon. Both of which are suitable for any standard size wheelchair. Wheelchair Hire: Wheelchair hire is not available on the London Eye River Cruise. Maximum number of wheelchairs: Marine restrictions only permit 3 wheelchairs on the boat at any one time.

London Eye: Wheelchair Access and Restrictions: Wheelchair users and guests with limited mobility are able to get on and off the London Eye. On reaching the boarding platform, the London Eye is slowed down or stopped to make boarding easier for these guests.

Wheelchair Hire: Wheelchair hire is not available at the London Eye. Maximum number of Wheelchairs: Only Two wheelchairs are allowed per capsule and a maximum of eight wheelchairs in total are allowed on the London Eye at any one time.

Please note, we’re unable to make on the day bookings for wheelchair slots. For on the day visits, please speak to our onsite team to discuss the remaining availability. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance.

Please book a wheelchair slot by emailing:; quoting your standard ticket booking reference.

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Visit Time

40-minute boat cruise • 30 rotation on the London Eye




Child are 2-15 years old. Children under 2 years old go free. Children under 16 years old must be accompanied by an adult.

We are a member of the Society of Ticket Agents and Retailers (STAR) and operate within the code of practice STAR sets down for its members.